Close the main stopcock
Near the water meter, often in the cellar or a kitchen cupboard.
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Emergency Plumber, 7 Days a Week
A burst pipe, an overflowing toilet, water coming through the ceiling or no water at all: some plumbing problems cannot wait. Our plumbers handle urgent repairs 7 days a week, evenings and weekends included. We confirm the visit on the phone and give you the price before any work.
5,0on Google· 22 years of experience
7 days a weekEvenings and weekends
Often the same dayDepending on your area
Extra charge quotedOn the phone, in advance
Price given firstBefore the repair
Leaks and burst pipes
A burst hose under the sink, a split pipe after frost, a fitting that gives way in the cellar: water escaping under pressure is the most urgent plumbing problem. First reflex: close the main stopcock, usually next to the water meter.
The plumber finds the damaged section, repairs or replaces it and restores the supply. For an old lead or galvanised pipe, he tells you whether a longer section deserves replacing to avoid the next leak.
He also checks that water has not reached electrical installations and gives you a job sheet describing the cause, useful for your insurance claim.
Overflowing toilet and blocked drains
A toilet that overflows, a shower where dirty water comes up, a sink that will not drain: these are blockages that quickly become unbearable. Stop using the water and do not pour caustic products into a blocked toilet.
Our technicians clear toilets, sinks and showers with hand and electric augers that do not damage fittings. When several drains are slow at once, the blockage is in the main drain: they clear it with a high-pressure jetter.
If blockages keep coming back, a camera inspection shows the cause: roots, a displaced joint, a pipe with too little fall.
No hot water or a leaking water heater
A water heater leaking from the bottom, a safety valve running constantly or no hot water at all also call for a quick visit. Turn off the water heater's breaker and close its cold supply if it leaks.
The technician tests the heating element and thermostat, replaces the safety group if needed or replaces the appliance when the tank is perforated. He gives you the price of each option.
For a combi boiler without hot water, our heating engineers take over: diverter valve, flow sensor or heat exchanger.
A toilet that runs or leaks at the base
A cistern that keeps running wastes a lot of water and can overflow if the overflow is blocked. A toilet leaking at the base soaks the floor and, upstairs, the ceiling below. Both deserve a quick visit.
The plumber replaces the fill valve or flush seal, including on a concealed cistern behind a flush plate, and replaces the pan connector or seal when the leak is at the base.
If the pan is cracked or very old, he can fit a new floor-standing or wall-hung toilet, with the price given before the work.
The right reflexes in a plumbing emergency
While you wait for the plumber, these steps limit the damage.
Cut the electricity
If water reaches sockets or appliances, switch off the circuit at the fuse box.
Protect your belongings
Mop up and move furniture and fragile items away.
Warn the neighbours
In a flat, the neighbour below and the managing agent.
Take photos
Of the damage and the leak, for your insurer.
How an emergency visit works
You call
Describe the problem and your area. We tell you when a plumber can come and any out-of-hours charge.
Diagnosis and price
The plumber finds the cause and gives you the price before he starts.
Repair
He repairs, checks for leaks and hands you the job sheet, followed by the invoice.
What our customers say
Where do we work?
Our plumbers handle emergencies throughout Belgium: Brussels, Flanders and Wallonia. On the phone we tell you straight away when a plumber can reach you.
BrusselsWalloon BrabantFlemish BrabantHainautNamur provinceLiège provinceLuxembourg provinceAntwerpEast FlandersWest FlandersLimburg
The brands we work with
Our technicians work on all brands: they install, service and repair appliances from the major manufacturers. For a new installation, we recommend the model that suits your home and budget.
We buy our equipment from all the major Belgian wholesalers and suppliers, including Facq, Van Marcke, Desco and STG: genuine parts, quickly available.
Frequently asked questions
Do you really come at night and at weekends?
Yes, 7 days a week, including evenings and public holidays. The out-of-hours charge is quoted on the phone before we set off.
How quickly can a plumber arrive?
We offer the first available slot, often the same day, depending on your area and available plumbers. Call 0477 03 88 98.
How much does an emergency plumber cost?
It depends on the job, the time and the parts. The price is given before the repair; nothing is done without your agreement.
Where is my main stopcock?
Usually next to the water meter, in the cellar, a kitchen cupboard or a meter box at the front. In a flat, there may be one per apartment.
Is it always an emergency?
Not always: a dripping tap or a slow sink can wait for a weekday appointment, without the out-of-hours charge. We tell you honestly on the phone.
Can I pay on site?
Yes, with the payment options the technician offers, or by bank transfer using the reference on the invoice.
Do you speak English?
Yes. Our office answers in English, French and Dutch, and documents can be issued in English.
Plumbing emergency?
Call us now, or book the first available slot online.