ChaffoteauxPigma, Serelia, Mira
Ariston groupShared codes
7 days a weekAlso on Sunday
Upfront priceBefore repairing
Heating engineer working on an oil-fired boilerHeating engineer servicing a gas boiler

Chaffoteaux: a French brand found in many flats

Founded in France and well known in Brussels apartments, Chaffoteaux has long produced gas water heaters and compact boilers. Today the Pigma, Serelia, Mira and Talia condensing boilers are the models we meet most, many of them installed in kitchens or cupboards.

Their display shows a three-digit code whose first digit gives the area concerned. 501 (no flame) and 108 (low water pressure) represent most of our call-outs. On older open-flue models connected to a chimney, 601 signals that the flue gas thermostat has reacted, which must always be taken seriously.

Older Chaffoteaux boilers sometimes show only a blinking light instead of a code. Our engineers know how to read these signals too.

Combustion analysis during a boiler service

From diagnosis to repair

The technician starts with the code history and a few measurements: gas pressure, ionisation current, pump operation, circuit pressure, chimney draught for open-flue boilers. This shows whether the fault comes from a part, a lack of maintenance or the installation itself.

Before repairing, he gives you the price. During a yearly service he also cleans the boiler, analyses the combustion and hands over the service attestation.

Common Chaffoteaux error codes

Frequent codes of recent Chaffoteaux boilers. Type yours in the search box; for other codes, call us.

CodeMeaningWhat the technician checks
101Overheating of the primary (heating) circuitCirculation, pump, flow sensor, heat exchanger.
104Insufficient circulation in the heating circuitPump, air in the circuit, valves, filter.
108Water pressure in the heating circuit too lowPressure, leaks, expansion vessel, pressure sensor.
110Flow temperature sensor (NTC) faultFlow sensor and its cable.
112Return temperature sensor (NTC) faultReturn sensor and its cable.
114Outdoor sensor faultOutdoor sensor and its cable.
201Hot water sensor faultHot water sensor and its cable.
303Main circuit board faultMain board and its connections.
304Too many unlocking attempts in a short time (more than 5 in 15 minutes)The fault behind the repeated lockouts.
501No flame detectedGas supply, ignition electrode, ionisation, gas valve.
502Flame detected with the gas valve closedGas valve, electrode, circuit board.
601Flue gas thermostat tripped (open-flue models)Chimney draught, flue, flue gas thermostat.

Code not in this table: call us, our technician knows it.

Smell of gas? Do not touch any switch, open the windows, leave the house and call 112 from outside. For any other code, write it down and call us: the technician knows what to look at and brings the right parts.

Chaffoteaux faults we often repair

No flame (501)

Burner that will not light: gas supply, ignition electrode, flame detection, gas valve.

Pressure too low (108)

Recurrent pressure loss: leak, safety valve, expansion vessel, pressure sensor.

Overheating (101, 104)

Poor circulation: pump, filter, air in the circuit, sensors.

Flue problem (601)

Open-flue models: chimney draught and flue gas evacuation, a safety matter.

What our customers say

Where do we work?

We repair and service Chaffoteaux boilers in the whole of Belgium, in Brussels as well as in Wallonia and Flanders. Call us to learn the first available arrival time.

BrusselsWalloon BrabantFlemish BrabantHainautNamurLiègeLuxembourg provinceAntwerpEast FlandersWest FlandersLimburg

The brands we work with

Our technicians work on all brands: they install, service and repair appliances from the major manufacturers. For a new installation, we recommend the model that suits your home and budget.

ChaffoteauxAristonSaunier DuvalVaillantBulexFerroliAtlanticBuderusBoschRemeha

We buy our equipment from all the major Belgian wholesalers and suppliers, including Facq, Van Marcke and Desco: genuine parts, quickly available.

FacqVan MarckeDesco

Frequently asked questions

What does 501 mean on a Chaffoteaux boiler?

No flame was detected when the boiler tried to light. The engineer looks at the gas supply, the ignition electrode, the flame detection and the gas valve.

What does code 108 mean?

The water pressure in the heating circuit is too low. When it drops repeatedly, a leak or a faulty part is usually involved.

My Chaffoteaux shows 601: what should I do?

Leave the boiler off and call us. 601 means the flue gas thermostat has reacted on an open-flue boiler: the evacuation of the flue gases must be examined.

Are Chaffoteaux and Ariston codes the same?

For most recent models, yes. Both brands are part of the same group.

My old Chaffoteaux only blinks: is that a code?

Yes, older models signal faults with a blinking light. Tell us the model and how the light blinks.

Do you replace old Chaffoteaux boilers?

When repairing no longer makes sense, we give you a free quote for a new boiler adapted to your home.

Your Chaffoteaux shows a code?

Phone us or choose a time online: a heating engineer comes to repair your boiler.