No flame (501)
Burner that will not light: gas supply, ignition electrode, flame detection, gas valve.
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Your Chaffoteaux Pigma, Serelia, Mira or Talia boiler has stopped and shows 501, 108 or another three-digit number? The table below gives the meaning of the frequent Chaffoteaux codes. Chaffoteaux belongs to the Ariston group and its recent boilers use the same codes. Our heating engineers repair them 7 days a week, and you know the price before the work starts.
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Founded in France and well known in Brussels apartments, Chaffoteaux has long produced gas water heaters and compact boilers. Today the Pigma, Serelia, Mira and Talia condensing boilers are the models we meet most, many of them installed in kitchens or cupboards.
Their display shows a three-digit code whose first digit gives the area concerned. 501 (no flame) and 108 (low water pressure) represent most of our call-outs. On older open-flue models connected to a chimney, 601 signals that the flue gas thermostat has reacted, which must always be taken seriously.
Older Chaffoteaux boilers sometimes show only a blinking light instead of a code. Our engineers know how to read these signals too.

The technician starts with the code history and a few measurements: gas pressure, ionisation current, pump operation, circuit pressure, chimney draught for open-flue boilers. This shows whether the fault comes from a part, a lack of maintenance or the installation itself.
Before repairing, he gives you the price. During a yearly service he also cleans the boiler, analyses the combustion and hands over the service attestation.
Frequent codes of recent Chaffoteaux boilers. Type yours in the search box; for other codes, call us.
| Code | Meaning | What the technician checks |
|---|---|---|
| 101 | Overheating of the primary (heating) circuit | Circulation, pump, flow sensor, heat exchanger. |
| 104 | Insufficient circulation in the heating circuit | Pump, air in the circuit, valves, filter. |
| 108 | Water pressure in the heating circuit too low | Pressure, leaks, expansion vessel, pressure sensor. |
| 110 | Flow temperature sensor (NTC) fault | Flow sensor and its cable. |
| 112 | Return temperature sensor (NTC) fault | Return sensor and its cable. |
| 114 | Outdoor sensor fault | Outdoor sensor and its cable. |
| 201 | Hot water sensor fault | Hot water sensor and its cable. |
| 303 | Main circuit board fault | Main board and its connections. |
| 304 | Too many unlocking attempts in a short time (more than 5 in 15 minutes) | The fault behind the repeated lockouts. |
| 501 | No flame detected | Gas supply, ignition electrode, ionisation, gas valve. |
| 502 | Flame detected with the gas valve closed | Gas valve, electrode, circuit board. |
| 601 | Flue gas thermostat tripped (open-flue models) | Chimney draught, flue, flue gas thermostat. |
Code not in this table: call us, our technician knows it.
Smell of gas? Do not touch any switch, open the windows, leave the house and call 112 from outside. For any other code, write it down and call us: the technician knows what to look at and brings the right parts.
Burner that will not light: gas supply, ignition electrode, flame detection, gas valve.
Recurrent pressure loss: leak, safety valve, expansion vessel, pressure sensor.
Poor circulation: pump, filter, air in the circuit, sensors.
Open-flue models: chimney draught and flue gas evacuation, a safety matter.
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We repair and service Chaffoteaux boilers in the whole of Belgium, in Brussels as well as in Wallonia and Flanders. Call us to learn the first available arrival time.
Our technicians work on all brands: they install, service and repair appliances from the major manufacturers. For a new installation, we recommend the model that suits your home and budget.
We buy our equipment from all the major Belgian wholesalers and suppliers, including Facq, Van Marcke and Desco: genuine parts, quickly available.
No flame was detected when the boiler tried to light. The engineer looks at the gas supply, the ignition electrode, the flame detection and the gas valve.
The water pressure in the heating circuit is too low. When it drops repeatedly, a leak or a faulty part is usually involved.
Leave the boiler off and call us. 601 means the flue gas thermostat has reacted on an open-flue boiler: the evacuation of the flue gases must be examined.
For most recent models, yes. Both brands are part of the same group.
Yes, older models signal faults with a blinking light. Tell us the model and how the light blinks.
When repairing no longer makes sense, we give you a free quote for a new boiler adapted to your home.
Phone us or choose a time online: a heating engineer comes to repair your boiler.