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Emergency Boiler Repair, 7 Days a Week
Boiler down in the middle of winter, no hot water for the children, or a whole building without heating? Our heating engineers come out 7 days a week, including evenings, Saturdays and Sundays. We offer the first available visit, often the same day, and give you the price before the repair.
5,0on Google· 22 years of experience
7 days a weekEvenings, Saturdays, Sundays
Often the same dayDepending on your area
Extra charge quotedOn the phone, in advance
All brandsGas and oil
Emergency repair of wall-hung gas boilers
Most emergency calls concern a wall-hung gas boiler in fault: ignition failure, lockout, low pressure, seized pump or no hot water. The engineer brings his test equipment and the parts that fail most often.
On site he reads the error code and fault history, takes measurements, then tells you the cause and the price. A large share of faults are fixed in a single visit.
If a specific part has to be ordered, he puts the boiler into a temporary mode where it is safe to do so, so you have some heat or hot water, and comes back to fit the part as soon as it arrives from our suppliers.
Oil boilers and burners
With an oil boiler, the emergency call often follows an empty tank or a delivery: sediment from the bottom blocks the filter and the burner locks out. A worn nozzle or a dirty photocell also bring on the red light.
The technician replaces the filter and nozzle, bleeds the line, cleans the photocell and adjusts the burner. He then checks the combustion so the boiler does not lock out again straight away.
While you wait, do not press the reset button repeatedly: unburnt oil builds up and makes the next start dangerous. If your tank is outside or in a cold room, oil can thicken in hard frost and block the filter: the technician can advise a suitable filter or better pipe insulation.
Apartment buildings and shared plant rooms
When the plant room of an apartment building fails, every resident is left without heating and often without hot water. Our engineers respond to managing agents, property managers and owners, outside office hours too.
First they get the heating going again, even partially, by restarting a boiler in cascade or bypassing a pump where it is safe. Then they deal with the cause: boiler, burner, pump, controls, expansion vessel.
The managing agent receives a clear report of what was done and what still needs planning.
Heat pumps too
More and more homes are heated by a heat pump. It can fail in winter too: outdoor unit covered in ice, error code, stopped fan or a backup heater running all the time.
First check the heat pump's breaker has not tripped and that nothing is blocking the outdoor unit, such as snow, leaves or a cover. Note the error code before calling.
Our technicians repair air-to-water heat pumps from the major manufacturers, the same way as a boiler: diagnosis, price first, repair and job sheet.
What to do while you wait
A few simple steps limit the discomfort and help the engineer.
Note the code
And the boiler brand: the engineer can then bring the right parts.
Check the pressure
Below 1 bar you may top up to 1.5 bar when cold.
Keep the heat in
Close doors and shutters and protect pipes at risk of freezing.
One reset
No more: repeated resets can make the fault worse.
How an emergency call-out works
You call
Give your area, the brand and the code. We tell you straight away when an engineer can come and any extra charge that applies.
Diagnosis and price
The engineer finds the cause and gives you the repair price before he starts.
Repair
Boiler back on, checked, job sheet handed over, then the invoice.
What our customers say
Where do we work?
We provide emergency boiler repairs throughout Belgium: Brussels, Flanders and Wallonia. On the phone we tell you straight away when an engineer can reach you.
BrusselsWalloon BrabantFlemish BrabantHainautNamur provinceLiège provinceLuxembourg provinceAntwerpEast FlandersWest FlandersLimburg
The brands we work with
Our technicians work on all brands: they install, service and repair appliances from the major manufacturers. For a new installation, we recommend the model that suits your home and budget.
We buy our equipment from all the major Belgian wholesalers and suppliers, including Facq, Van Marcke and Desco: genuine parts, quickly available.
Frequently asked questions
Do you really come on Sundays?
Yes, 7 days a week, including evenings and public holidays. The out-of-hours charge is quoted on the phone beforehand.
How quickly can an engineer arrive?
We offer the first available slot, often the same day, depending on your area and available engineers. Call 0477 03 88 98.
How much does an emergency repair cost?
It depends on the part and the time (evening, weekend). The engineer gives you the price before the repair.
Do you repair all brands?
Yes: Vaillant, Bulex, Viessmann, Buderus, Remeha, Junkers, Saunier Duval, ACV, Atag, Intergas and others, gas and oil.
Can I pay on site?
Yes, with the payment options the engineer offers, or by bank transfer using the structured reference on the invoice.
What if the part isn't in stock?
The engineer puts the boiler into a temporary mode where possible and comes back to fit the part as soon as it arrives.
Does the engineer speak English?
Our office answers in English, French and Dutch, and we take your language into account when planning the visit.
Need your boiler fixed urgently?
Call us now, or book the first available slot online.